Hilton Garden Inn Rockville - Gaithersburg

Absolutely, look forward to visiting again. Wonderful location and friendly staff; especially Alison, of whom the majority of my communications where with. From check in to check out, she was very polite and personable. And in a very special and major way she assisted in the recovery of a lost Tablet (written off as lost and/or stolen.) After explaining the details to her, of where the Tablet was at the time I and my guest were sitting outside, during the fire drill situation, she approached the sitting area to look around for herself. That spoke volumes to me, and left an impressionable thought for me to appreciate. As I was able to leave my contact information, with sincere integrity, Alison contacted me that Monday morning to report the Tablet had been located, and she'd place it in a secure place in the back room with our names attached. We were able to retrieve the Tablet on Tuesday evening. That level of respect and integrity can seldom be seen in moments ilike this; but Alison represented your establishment with professionalism and the highest level of integrity that can be displayed regarding lost and recovery of other people's belongings. So THANK YOU, Alison, for you impeccable level of integrity; your efforts have not gone un-noticed. I appreciate this specific survey more, this time; because of the experience and inter-actions with your staff, I able to give praise, appreciation and THANKS, for a job well done. SEE YOU AGAIN IN A COUPLE OF MONTHS! Best regards, Quintin (Q)

Very neat, clean and comfortable! They pay attention to the small details, especially the key card holders on the wall in your room to store your room key!(I got a kick out of that! LOL!) It's close to lots of shops and close to the expressway. The staff was very friendly and available 24/7. I stayed at this hotel for the first time because I was on a business trip to a conference which was in DC. I always stay in Rockville when I have business in DC. This hotel was the absolute BEST and will be my 'go-to' when I come back. I would definitely stay here again!

The breakfast were paid for. The hotel didn't offer any continental breakfast. This was the only thing I dislike about the hotel. Everything else was great. I love the cleanliness of the facility and the room. The front desk representative was very professional. The customer service was great. I will recommend my friends and family.

Lydia at the front desk was very helpful. She went out of her way to find us a quiet room after we (both seniors) explained that we were there to visit our ill cousin in the local hospital's ICU.

Awesome location. Easy to find. Large hotel. Awesome clean pool & Hot tub.